Intermedia's Cloud Server Technical White Paper

1 Contact us to learn more about Cloud Server: Call us Email us Visit us On thE wEb +1.800.379.7729 sales@intermedia.net intermedia.net/CloudServer Cloud server Intermedia’s Cloud Server Technical White Paper IntroductIon intermedia’s Cloud server is an enterprise-grade cloud application infrastructure designed specifically for small and medium-sized businesses. Cloud server lets you ensure your business applications perform to their fullest potential by providing you the highest levels of control and scalability, as well as the ability to balance configurability, scalability and price to match your cloud environment to your use case. this white paper describes the technical details behind Cloud server. it offers information about Cloud server’s infrastructure, virtual machines, firewalls, VPns, managed service levels, and more. it also describes Cloud server’s

comprehensive migration and support processes, which are designed specifically for ensuring a worry-free cloud experience. What is Cloud Server? Cloud server is a highly available multitenant platform that’s architected specifically around superior performance, availability and data protection. Cloud server offers four initial configurations, all of which can be scaled with more storage, Ram, or vCPus during deployment or at any time afterwards. Cloud server offers fixed monthly pricing to ensure cost predictability. all Cloud server accounts include public iPs, infrastructure management, 99.999% sla, 24x7 support, nightly backups, monitoring, firewalls, firewall management, VPn management, windows 2008 Enterprise Os and iis. in addition, all Cloud server accounts include complimentary onboarding and migration from intermedia’s Cloud Concierge™ team. available Cloud server add-ons include additional vCPus, memory, storage, extended backup, bandwidth and microsoft sQl server add-ons. available services include server restoration, file restoration, and adding/removing iP addresses. 2 How do you use Cloud Server? Cloud server offers an application infrastructure to support both new deployments as well as the migration of existing servers, both on-premise and from other clouds. its use cases extend across the spectrum of smb needs, including running a network of terminal services; hosting business applications like Quickbooks, sharePoint or file servers; or supporting infrastructure components like microsoft active Directory and microsoft sQl server. Cloud Server’s cost of ownership Cloud server offers lower cost of ownership as compared to on-premise servers, without diminishing your levels of control. • no capital outlay is required • leverage intermedia’s aggregated purchasing power for access to enterprise-grade datacenters and best-of-breed components • Reduce the cost of planning for business continuity and disaster recovery • Fixed monthly billing keeps your bills predictable and manageable • Rapid scalability offers full and immediate access to additional power whenever your business needs it PROVisiOn in minutEs 99.99% sla ElastiC CaPaCitY tOP tiER DataCEntERs cloud Server InfraStructure the sections below describe the technical details that underpin Cloud server. Datacenter Cloud server is hosted in an ssaE16 type ii compliant, tier iii datacenter with redundant electrical and cooling infrastructure, verified levels of physical security, and redundant power supplies. to assure performance, availability and data protection, intermedia’s datacenters offer: 3 Physical Security • Cloud server is hosted in intermedia’s Virginia datacenter • highly secure and reliable tier iii datacenter • a consistently more secure environment than on-premise deployments can provide • internal and external closed circuit television (CCtV) surveillance • biometric scanners...

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Product Guide Managed Cloud Servers - Zen Internet

Product Guide 1 Cloud computing will be one of a number of technologies to transform the business IT landscape over the coming years, it has been predicted. According to research consultancy Gartner, hosted services will link up with social computing, context- aware computing and pattern-based strategies to add value to UK businesses Scalable Built around your specific requirements, a Managed Cloud server from Zen Internet delivers the right amount of computing resources for your hosted applications and services. This means that you are better able to align what you pay for with what you need. Resources can be added or removed on request; so if you are planning a particular activity which will require more hosting resources then let us

know and we can make these additional resources available to you quickly. Reliable The Hosting environment is self-aware and self-healing. If a host server fails – or needs to go into maintenance mode – then we can automatically shift the hosted Cloud servers to available resources located elsewhere in the resource pool. By protecting against physical host server failure we are able to offer a minimum 99.99% availability SLA. Recoverable As well as ensuring that your Cloud server is available, we also ensure that your server’s data is fully recoverable too. Your data will be backed up on a daily basis and retained for a period of 14 days. In the unlikely event that your server needs rebuilding then we can do so quickly and comprehensively. Fully Managed Our Cloud servers come with a complete management wrap which goes beyond simply provisioning and resource scaling. We also look after the operating systems; ensuring they are hardened, patched, updated and secured. Flexibility & Choice A Managed Cloud Server from Zen Internet delivers an unprecedented level of flexibility and choice. We offer scalable options for Internet bandwidth, server memory, CPU, and data storage; which means that we can build a Cloud server which is tuned perfectly for your hosted applications. We also offer flexibility and choice at the operating system level too; with options for both Windows and Linux platforms. A Managed Cloud Server from Zen Internet aligns itself quickly to your fluctuating hosting requirements; meaning you get a service which is available more, but costs less. Managed Cloud Servers That’s Zen thinking Gartner 4 Zen Internet Zen Internet, an independent Internet Service Provider (ISP), has been delivering services to business and residential users in the UK since 1995. Led by founder and Managing Director Richard Tang, Zen’s mission is to provide the best ISP service in the UK and is committed to investing in the latest technologies and providing high levels of service, support and reliability. Our Portfolio includes: ©Zen Internet Limited 2011. All Rights Reserved v10 - 04.04.12 About Zen Our Hosting Portfolio also includes: Colocation If you own and want to maintain your own network and server equipment, but haven’t got a secure, temperature-controlled environment in which to store it, then our Colocation packages are the ideal solution. Your equipment is hosted in a secure, purpose-built data centre environment, and is covered by an extensive service level agreement. “Overall...

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Interoute Cloud Servers

www.interoute.comMay/2011 Version: 1.0 Virtual Servers Overview Virtual Servers provide a flexible and rapidly scalable solution, with the same interface experience as dedicated services but with greater availability and a lower cost. A complete solution can be provided from Interoute’s virtual range of servers, storage, firewalls and traffic management. Unlike other cloud services, Interoute's Virtual Hosting leverages enterprise class network, server and storage infrastructure and provides full versions of operating systems and applications. All virtual devices are configured for high availability, so in the event of a hardware failure the service will automatically restart on an alternative, meaning near zero downtime whatever the application. Virtual Servers are provisioned allocating resources from an “in the cloud” shared infrastructure of processors, memory and

storage. Onto this virtual infrastructure, virtual servers are built using the same operating systems as their dedicated counterparts, and include the same (but virtual versions of) hardware found in a traditional physical server, such as a VGA card, CPU, RAM and storage. A solution can be as simple as a single server or as complicated as a multi-tier, multi-server environment using a mix of physical and virtual hardware and operating systems. A Managed Solution may combine one or more servers, firewalls, load balancers and switches dedicated exclusively to you, the customer. Technical Service Details Virtual Servers Specification Table. Service CPU RAM Storage Operating Systems* Small 1 x vCPU 4GB Max 50-250GB (Increments of 50GB) Windows 2003/8 Server Standard Windows 2003/8 Server Enterprise RedHat Linux Enterprise CentOS Medium 2 x vCPU 8GB Max 50-500GB (Increments of 50GB) Windows 2003/8 Server Standard Windows 2003/8 Server Enterprise RedHat Linux Enterprise / Advanced CentOS Large 4 x vCPU 16GB Max 50-750GB (Increments of 50GB) Windows 2003/8 Server Standard Windows 2003/8 Server Enterprise RedHat Linux Advanced Platform CentOS *Operating systems available in both 32 and 64bit architectures 2 www.interoute.com Customer Requirements Should you require additional storage outside of your primary virtual drive, such as for an MS SQL Server database, this storage is configured as a separate drive from the storage infrastructure and presented directly to the Operating System as a local hard disk. Benefits square4 Scalable and flexible square4 Performance on demand square4 No need for costly dedicated hardware square4 High availability for all applications square4 Strong security square4 Daily backups square4 Online reporting, support and performance dashboard square4 24x7 support square4 Leading Service Level Agreements Related Applications Apache IIS JBoss MySQL MS SQL 2005 / 2008 PHP / Tomcat Related Services Domain Manager Hosted Mail Service Options Service options are built through the combination of VM specification and operating system choice made during the online order process. Product Codes VM Description Code Small Server CON-MHVSRV-S Medium Server CON-MHVSRV-M Large Server CON-MHVSRV-L How to order Order online at http://www.interoute.com/enterprise/hosting/virtual-hosting-services Supported Features and Options square4 Applications Managed by Customers or Third Party Contractors square4 24/7 Hardware and OS Monitoring square4 Complete Hardware and OS Management square4 Standard or Customized SLAs square4 Performance Monitoring and Statistics square4 Weekly Full and Daily Incremental Data Backups square4 IP and/or MPLS VPN connectivity square4 Fully Redundant Solutions Available (Redundant within a single Datacenter) square4 Geographically Diverse Solutions Available (i.e....

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Parallels® Cloud Server Case Study

Parallels ® Cloud Server Case Study Business and Partner Summary ServInt is a pioneering provider of high-reliability, managed cloud hosting services for enterprises worldwide. Founded in Northern Virginia in 1995, ServInt provides a range of infrastructure-as-a-service (IaaS), platform-as-a-service (PaaS), virtual private server (VPS), and dedicated server packages to hosting service resellers, web designers, developers, and online businesses in more than 130 countries. Business Challenges As a major hoster, ServInt stores a vast amount of data. The company was looking for a storage solution that was more reliable and scaled better than both direct attached storage (DAS) and network storage options, such as storage area network (SAN) or network-attached storage (NAS). While DAS offers fast performance, it is limited by the

number of disks a server can accommodate. And if the disks cannot keep up with the throughput, the only option is to move up to faster disks, which means losing the investment made in existing hardware. DAS also makes it difficult to migrate customers to a different server without incurring downtime. In addition, with DAS, servers become single points of failure, since if a server goes down, access to the data stored on its disks is lost. Finally, DAS requires hosters to maintain low customer densities on each server in order to ensure enough resources for all customers. Yet hosters’ profitability is directly related to the number of customers they can put on a server without incurring performance degradation. Network storage was also not a good answer for ServInt. Although network storage solutions do scale more easily than DAS, they are slower. Hardware- based network storage solutions are also much more expensive—and once a new generation comes out, they become obsolete and have to be replaced, further increasing costs. ServInt also looked at software-based SAN solutions. Although less expensive than hardware-based SAN, these offered poorer performance and reliability. “When you add the other pieces needed to ensure high performance and reliability, software-based SAN ends up being about as expensive as hardware- based SAN,” said Matt Loschert, ServInt’s CTO. As for other software-based storage technologies, ServInt found that they didn’t have the full range of features the company required. And even if ServInt had been willing to put in the development and integration work needed to add the missing features, these solutions still wouldn’t have had the necessary reliability or flexibility. Business Situation Summary ServInt needed a cost-effective storage and virtualization solution that offered great performance, easy migration, high reliability, and high customer density on each server. Neither DAS nor network storage solutions were able to meet its needs. ServInt was also looking for improvement in its virtualization capabilities. Solution Summary ServInt found what it was looking for in Parallels Cloud Server, which combines a flexible, extensible cloud storage solution with both container-based and hypervisor-based virtualization. Parallels Cloud Storage, the storage component of Parallels Cloud Server, separates storage from computing resources, aggregating disk drives across multiple computers in a cluster and creating a high performance, high reliability, scalable storage pool from existing hardware resources. Benefits Summary • Great performance • Easy scalability • More efficient use of hardware • Easy, fast...

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Parallels Cloud Server 6.0

Parallels Cloud Server 6.0 Upgrade Guide Copyright © 1999-2012 Parallels IP Holdings GmbH and its affiliates. All rights reserved. Parallels IP Holdings GmbH. Vordergasse 59 CH8200 Schaffhausen Switzerland Tel: + 41 526320 411 Fax: + 41 52672 2010 www.parallels.com Copyright © 1999-2012 Parallels IP Holdings GmbH and its affiliates. All rights reserved. This product is protected by United States and international copyright laws. The product’s underlying technology, patents, and trademarks are listed at http://www.parallels.com/trademarks. Microsoft, Windows, Windows Server, Windows NT, Windows Vista, and MS-DOS are registered trademarks of Microsoft Corporation. Apple, Mac, the Mac logo, Mac OS, iPad, iPhone, iPod touch, FaceTime HD camera and iSight are trademarks of Apple Inc., registered in the US and other countries. Linux is a registered trademark of Linus Torvalds.

All other marks and names mentioned herein may be trademarks of their respective owners. Contents About This Document ................................................................................................ 4 Upgrade Scenarios .................................................................................................... 5 Preparing for the Upgrade ........................................................................................ 6 Installing Updates ............................................................................................................ 6 Creating Backups ........................................................................................................... 7 Obtaining a License ......................................................................................................... 7 Upgrading With a Spare Server ................................................................................ 8 Performing an In-Place Upgrade .............................................................................. 9 Upgrading Parallels Cloud Server and Parallels Server Bare Metal .................................... 9 Upgrading with an ISO Image ................................................................................................ 10 Upgrading via a PXE Server ................................................................................................... 10 Upgrading with /vz on a Network Share ................................................................................ 10 Example: Upgrading Parallels Server Bare Metal ................................................................... 11 Upgrading Parallels Virtuozzo Containers ....................................................................... 14 Upgrading /vz on Network Shares ......................................................................................... 14 Example: Upgrading Parallels Virtuozzo Containers ............................................................... 15 Upgrading OpenVZ ....................................................................................................... 18 Configuring the Upgraded System ......................................................................... 19 Verifying the Upgrade .............................................................................................. 20 C H A P T E R 1 About This Document This document familiarizes you with the way to upgrade the following products to Parallels Cloud Server 6.0: • Parallels Server Bare Metal 5.0 • Parallels Server 4 Bare Metal • Parallels Virtuozzo Containers 4.7 for Linux • Parallels Virtuozzo Containers 4.6 for Linux • Parallels Virtuozzo Containers 4.0 for Linux • OpenVZ You will learn what upgrade scenarios exist, how to prepare for the upgrade, which actions to take to upgrade a particular product, and how to verify that the upgrade was successful. C H A P T E R 2 Upgrade Scenarios Before beginning the upgrade process, it is important to choose the proper upgrade scenario. You can choose one of the following: • Installation on a spare server . If you have a spare server, you can install Parallels Cloud Server 6.0 on this server and then move Containers and virtual machines there. Detailed information on this scenario is given in Upgrading With a Spare Server (p. 8). • In-place upgrade . If you want to upgrade to Parallels Cloud Server 6.0 but do not have a spare server, you can upgrade your existing system. Detailed information on this scenario is given in Performing an In-Place Upgrade (p. 9). Whatever scenario you choose, you first need to complete a number of preliminary steps explained in Preparing for the Upgrade (p. 6). C H A P T E R 3 Preparing for the Upgrade Before you start upgrading your system to Parallels Cloud Server 6.0, you need to perform...

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ProRAE Guardian CloudServer Datasheet - RAE Systems

ProRAE Guardian CloudServer Real-time gas & radiation sensor data available anywhere and anytime ProRAE Guardian CloudServer service simplifies sharing of instrument • Easy real-time data sharing for joint operations data with multiple remote sites in real time and empowers decision- makers with critical information in emergency response situations. • Improved productivity with central monitoring of real-time It also enables geographically dispersed teams to coordinate their data from multiple locations responses while simultaneously viewing the same situational data, • No extra hardware and ongoing all in real-time. maintenance cost The service aggregates instrument data from multiple installations in • No setup and configuration real time and makes it available for viewing anywhere in the world • Latest version of service with

no extra hardware or maintenance costs. The service is software always at your fingertips. professionally hosted and maintained by RAE Systems in a fail-safe RAE Systems manages all upgrades at no extra cost to you environment with high availability, which ensures uninterrupted • No or minimal IT involvement service 24x7. It also takes away the setup and configuration tasks from end users and allows them to focus on their core jobs. ProRAE Guardian CloudServer is a subscription-based service that offers multiple-year terms with increasing levels of discounts. Key Features Applications • Hosted in secure and fail-safe environment • HazMat Incident Coordination and Scaling • Professionally supported by RAE Systems 24x7 • Industrial Monitoring • Turn-key solution up and running in minutes • Worker and Community Protection • Supports up to 32 PRG host installations for • Fence Line Monitoring data aggregation and up to 32 remote viewers • Multiple Facility Monitoring • Works from inside and outside of corporate firewall ISO 9001 CERTIFIED ProRAE Guardian CloudServer Real-time gas & radiation sensor data available anywhere and anytime Specifications * Ordering oPTIONS Minimum Hardware Requirements PRG CloudServer service can be ordered with 1 to 5 years • One or more licensed ProRAE Guardian (PRG) compatible instrument(s) service terms. Minimum Software Requirements Part numbers • One or more PRG software installations that need to be connected to Description Part Number the PRG CloudServer Service PRG CloudServer service, 1-Year Term S01-0A00-100 • Active Internet connection between all PRG installations and the PRG PRG CloudServer service, 2-Year Term S01-0A00-200 CloudServer service PRG CloudServer service, 3-Year Term S01-0A00-300 *Specifications are subject to change. PRG CloudServer service, 4-Year Term S01-0A00-400 PRG CloudServer service, 5-Year Term S01-0A00-500 ProRAE Guardian Viewer Up to 32 ProRAE Guardian Viewers ProRAE Guardian ProRAE Guardian Viewer ProRAE Guardian Viewer CloudServer Service ProRAE Guardian on Host Computers Up to 32 Host Computers Corporate Headquarters Worldwide Sales Offices RAE Systems, Inc. USA/Canada 1.877.723.2878 3775 North First Street Europe +45.86.52.51.55 San Jose, CA 95134 USA Middle East +00971.4.440.5949 raesales @ raesystems.com China +86.10.5885.8788-3000 Asia Pacific +852.2669.0828 www.raesystems.com DS-1074-01...

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View Intermedia Cloud Services Schedule

Intermedia Cloud Services Schedule Direct V 1.0 1 of 6 1 of 4 SCHEDULE for Cloud Services This Schedule (the “Schedule”), efective immediately and between Intermedia.net (“Intermedia”) and (“You”) is isued pursuant to and incorporates by reference the terms and conditions of the Master Service Agrement (the "Agrement") by and betwen Intermedia and You. 1. Intermedia Services • “Cloud Server System” means the Intermedia Cloud Server service made available to customers to provide Cloud Server machine instances they can use in their operations in exchange for Cloud Server fees. • "Cloud Server" means Your unique virtual machine instance available to you in exchange for the Cloud Server Fes. • "Cloud Server Fes" means the fes for Your Cloud Server

the server instance for the monthly biling period in which the failure ocured. • “vCPU” means virtual CPU resource asigned to the Cloud Server virtual machine instance. • “Memory” means the memory resource asigned to the Cloud Server virtual machine instance. • “Storage” means the storage resource assigned to the Cloud Server virtual machine instance. • Server Migration” is a chargeable service assessed on creation of a server designated as a target for customer environment migration. • “Backup Xwek GB” retention policy for the backup of a Cloud Server virtual machine instance. • “MS SQL XYZ” means a product from the Microsoft SQL family of products, available for you to use on the Cloud Server virtual machine instance under the terms and conditions outlined below. • “Aditional IP adres” means an aditional public IP adres that can be asigned to the Cloud Server virtual machine instance. • “VPN Tunels” means the ability to set VPN tunels within the virtual network defined for the acount where the Cloud Server virtual machine instance resides. • “Aditional Bandwidth fe” is a fe asesed for amount of outbound trafic in GB the Cloud Server virtual machine instance generated per month. 2. Restrictions You shal not, for yourself or through any affiliate, agent, or other third party, extract images, software, or comercial licenses of Cloud Server machine instances outside of the Cloud Server System when those images have commercial software add-ons containing licenses provided by Intermedia for the software to operate properly. Intermedia will have the right during the term of the Agrement, at its own expense and not more than once each calendar year, to audit Your processes, procedures, records, and other documentation relevant to establish Your compliance with the restrictions in this Section 2; provided, however, that: (a) any such inspection and audit wil be conducted at Your place of business during regular business hours with reasonable notice of the audit, in such a manner as not to interfere with Your normal business activities, and (b) if any audit should disclose a noncompliance by You, then You shall promptly take such actions as necessary to comply with this Section 2 and Intermedia reserves the right to terminate the Agreement or this Schedule imediately due to Your material breach. Intermedia Cloud Services Schedule Direct V 1.0 2 of 6 2 of 4 3. Customer Pricing Details of service specific pricing as negotiated between you...

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