View Intermedia Cloud Services Schedule

Intermedia Cloud Services Schedule Direct V 1.0 1 of 6 1 of 4 SCHEDULE for Cloud Services This Schedule (the “Schedule”), efective immediately and between Intermedia.net (“Intermedia”) and (“You”) is isued pursuant to and incorporates by reference the terms and conditions of the Master Service Agrement (the "Agrement") by and betwen Intermedia and You. 1. Intermedia Services • “Cloud Server System” means the Intermedia Cloud Server service made available to customers to provide Cloud Server machine instances they can use in their operations in exchange for Cloud Server fees. • "Cloud Server" means Your unique virtual machine instance available to you in exchange for the Cloud Server Fes. • "Cloud Server Fes" means the fes for Your Cloud Server

the server instance for the monthly biling period in which the failure ocured. • “vCPU” means virtual CPU resource asigned to the Cloud Server virtual machine instance. • “Memory” means the memory resource asigned to the Cloud Server virtual machine instance. • “Storage” means the storage resource assigned to the Cloud Server virtual machine instance. • Server Migration” is a chargeable service assessed on creation of a server designated as a target for customer environment migration. • “Backup Xwek GB” retention policy for the backup of a Cloud Server virtual machine instance. • “MS SQL XYZ” means a product from the Microsoft SQL family of products, available for you to use on the Cloud Server virtual machine instance under the terms and conditions outlined below. • “Aditional IP adres” means an aditional public IP adres that can be asigned to the Cloud Server virtual machine instance. • “VPN Tunels” means the ability to set VPN tunels within the virtual network defined for the acount where the Cloud Server virtual machine instance resides. • “Aditional Bandwidth fe” is a fe asesed for amount of outbound trafic in GB the Cloud Server virtual machine instance generated per month. 2. Restrictions You shal not, for yourself or through any affiliate, agent, or other third party, extract images, software, or comercial licenses of Cloud Server machine instances outside of the Cloud Server System when those images have commercial software add-ons containing licenses provided by Intermedia for the software to operate properly. Intermedia will have the right during the term of the Agrement, at its own expense and not more than once each calendar year, to audit Your processes, procedures, records, and other documentation relevant to establish Your compliance with the restrictions in this Section 2; provided, however, that: (a) any such inspection and audit wil be conducted at Your place of business during regular business hours with reasonable notice of the audit, in such a manner as not to interfere with Your normal business activities, and (b) if any audit should disclose a noncompliance by You, then You shall promptly take such actions as necessary to comply with this Section 2 and Intermedia reserves the right to terminate the Agreement or this Schedule imediately due to Your material breach. Intermedia Cloud Services Schedule Direct V 1.0 2 of 6 2 of 4 3. Customer Pricing Details of service specific pricing as negotiated between you...

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