Global Investment Promotion Best Practices 2012 - Investment Climate

Investment Climate l World Bank Group In partnership with Global Investment Promotion Best Practices 2012 Investment ClImate aprIl 2012 Global Investment Promotion Best Practices 2012 Investment Climate l World Bank Group In partnership with © 2012 The World Bank Group 1818 H Street, N.W., Washington D.C., 20433 All rights reserved May 2012 Available online at www.wbginvestmentclimate.org The information included in this work, while based on sources that the World Bank Group considers to be reliable, is not guaranteed as to accuracy and does not purport to be complete. The World Bank Group accepts no responsibility for any consequences of the use of such data. The information in this work is not intended to serve as legal advice. The findings, interpretations,

and conclusions expressed in this work are those of the authors and do not necessarily reflect the views of the Board of Executive Directors of the World Bank or the governments of the countries which they represent. The denominations and geographical names in this publication are used solely for the convenience of the reader and do not imply the expression of any opinion whatsoever on the part of the International Finance Corporation, the World Bank, or other affiliates concerning the legal status of any country, territory, city, area, or its authorities, or concerning the delimitation of its boundaries or national affiliation. Rights and Permissions The material in this publication is copyrighted. Copying and/or transmitting portions or all of this work without permission may be a violation of applicable law. The World Bank Group encourages dissemination of its work and will normally grant permission to reproduce portions of the work promptly. All queries on rights and licenses, including subsidiary rights, should be addressed to the Office of the Publisher, the World Bank, 1818 H Street, NW, Washington, DC 20433, USA; telephone 202–522–2422; email: pubrights@worldbank.org About the Investment Climate Department of the World Bank Group The Investment Climate Department of the World Bank Group helps governments implement reforms to improve their business environments and encourage and retain investment, thus fostering competitive markets, growth, and job creation. Funding is provided by the World Bank Group (IFC, MIGA, and the World Bank) and over 15 donor partners working through the multidonor FIAS platform). 1Acknowledgments Acknowledgments The Investment Climate Department wishes to thank ProInvest and the Government of Spain for their support in funding GIPB 2012. GIPB 2012 has been produced by a core team comprising Robert Whyte, Francisco Javier Alvarez Roca, Valeria Di Fiori, Carlos Griffin and Bin Zhai. The Investment Climate Department gratefully acknowledges the contributions of Stephen Fleetwood, DTZ; Douglas Grant, dga Business Development; Rodolfo Guillioli, Development and Planification Director, Real Hotels and Resorts; Steen Holck, Vice President of Controlling Hotels and Resorts, Moevenpick; Mahmud Janmohamed, CEO, Serena Hotels; Andrew McLachlan, Vice President of Business Development, Africa & Indian Ocean Islands, The Rezidor Hotel Group; Angelo Stambules, Senior Vice President, Marriott; Wayne J. Troughton, Chief Executive, HTI Consulting; Trevor Ward, the W Hospitality Group; Reto Wittwer, CEO, Kempinsky Hotels; Carolyn L. Cain, Chief Industry Specialist, IFC; Gabriel España, Senior Investment Officer, IFC; and Shaun Mann, Senior Investment Policy Officer, Tourism, Investment Climate...

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